Our most popular Thought Rock on demand webcasts are available to view on Vimeo.
Click this link to review the list and select topics that are of the most interest to you.
business relationship management, change management, customer service, customer support, it, ITIL Consulting, Millennials, Problem Management, Process Improvement, project management, release management, Service Desk, thought rock
WORKSHOP: Problem Solving and Critical Thinking
This 2 hour information-packed online workshop is for Service Support professionals looking to enhance their skill level for identifying Root Causes based on Problem Solving and Critical Thinking.
Graham Furnis, Senior Consultant at B Wyze Holdings, will be leading the training focusing specifically on Problem Solving and Root Cause Analysis.
Problem Management, Workshop
Calling All Purple Squirrels - Our Third Virtual Interest Group is Scheduled For Thursday December 09 at 1pm EST.
Do you sometimes feel like a “purple squirrel” – someone with unique challenges, but struggling to find people with whom you can share those challenges? Well, feel alone no longer -- there are others like you, and we're bringing them to you!
Meet like-minded people in the field of Problem Management, and learn how to move this growing discipline forward in your organization in this unique online gathering!
Problem Management, vig, virtual interest group
Problem Management was a hot topic on today's Thought Rock Live webcast! Thank you to Graham Furnis for providing such valuable information today, and thank you to all of our members for tuning in!
Missed the webcast? No problem! You can view the recorded version of the presentation here.
If you didn't originally register for the webcast, you will have to quickly register to view the recorded version.
Problem Management, thought rock live, vig, virtual interest group