Mon, 2010-03-08 17:21 — Anonymous
The commercialization of ITIL is making it overly complex, bureaucratic and less effective, writes David Mainville of Consulting-Portal.
commercialization, consulting-portal, david mainville, itil, mainville
The commercialization of ITIL is making it overly complex, bureaucratic and less effective, writes David Mainville of Consulting-Portal.
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