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ITIL Question Of The Day

Thu, 2013-05-09 10:22 — contentadmin

The best description of the ITIL Service lifecycle sequence, in general, is:

a. Strategy, design, change, operation and improvement
b. Design, change, operation and improvement
c. Business approval, design, change, operation and improvement
d. Change, design, transition, operation and improvement

Correct answer: A

This question identifies the basic lifecycle stages of the Service Lifecycle.

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