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Recent blog posts

Webcast Followup > Growing the Help Desk into a Learning Desk
By contentadmin 1 week 1 day ago

ITIL Question Of The Day
By contentadmin 1 week 6 days ago

Webcast Followup > "Purposeful Support Practices - A Pete Talks Event!"
By contentadmin 2 weeks 1 day ago

Upcoming Webcast - May 14, 2013 "Growing the Help Desk into a Learning Desk"
By contentadmin 3 weeks 6 days ago

Webcast Followup > "Pete Talks" Business and Technology Trends That Will Change The Way We Work!
By contentadmin 6 weeks 1 day ago

Recent comments

Here's a website that has a who's online window
1 year 16 weeks ago

Great to see a comment! I agree...it all starts from the top.
1 year 45 weeks ago

Service Stategy and Service Design are key
1 year 45 weeks ago

That would be really useful
2 years 18 weeks ago

Photographer at the Party
2 years 29 weeks ago

Monthly Archive

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May 2013 (3)

Webcast Follow Up > "Pete Talks Delivering ROI by Taking Focused Actions from a Process Gap Analysis"

Thu, 2013-03-28 11:29 — contentadmin

View recorded webcast >>

Download webcast slides from library >>

contentadmin's blog | Read more
itil, itsm, Pete Talks, Peter McGarahan, thought rock, thought rock live, ThoughtRock.com, Webcast, Webinar

Webcast Follow Up > "Get your priSM Credential - Becoming a Professional in IT Service Management"

Tue, 2013-03-12 14:06 — contentadmin

contentadmin's blog | Read more
Cathy Kirch, itil, itsm, priSM, thought rock, thought rock live, ThoughtRock.com, Webcast, Webinar

Webcast Follow Up > "Collaborative Teaming How to Manage Team-Based Projects"

Thu, 2013-02-28 11:05 — contentadmin

View recorded webcast >>

Download webcast slides from library >>

contentadmin's blog | Read more
Julie Reaume, thought rock live

Webcast Follow Up > "A Practical Approach to Implementing ITIL®"

Wed, 2013-02-20 14:10 — contentadmin

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contentadmin's blog | Read more

Webcast Follow Up > "Pete Talks: Building A Star Performer Customer Service Team"

Tue, 2013-02-05 16:11 — contentadmin

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contentadmin's blog | Read more
thought rock live, Webcast

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