IT managers face many challenges with the pending forced migration from XP and 2003 to the newer supported Windows and Office versions.
These challenges include not only completing the technical implementation quickly and within budget, but also supporting employees post-migration.
Both the business and employees expect a smooth transition; they expect the new software to be easy-to-use and questions solved quickly, all without any disturbance to their workflow.
How are you going to make this happen?
Performance support solutions increase productivity by providing support when employees need it most - on the job. Learn how one vendor's performance support solution for MS Office is embedded in the workflow, contextual to the user, and provides just enough information to solve the issue at-hand - all within 2-clicks/10 seconds.
John has extensive experience in IT and the IT education marketplace. John began his career at Nabisco Brands in IT then established and ran his own multi-site...