Tuesday November 30th. 12PM EST
ITIL Lite is an approach to implementing key components of ITIL Foundation to ensure a sound basis for IT Service Management either as a starting point for full implementation or as a deliverable for those not wishing to fully implement ITIL Foundation.
Taking key points from Malcolm’s book “ITIL Lite”, this presentation will provide a high level road map to partial ITIL Foundation implementation.
Who should attend this presentation:
- Organizations that are adopting or are thinking of adopting ITIL Foundation.
- Organizations that are looking towards full ITIL Foundation implementation but are confused as to where to start this journey.
- Organizations that are new to ITIL and want to learn more.