100% OnlineITIL® Course & Exam
What do I get in the Bundle?- Accredited ITIL® Foundation Training Course
- Official Online ITIL® v3 Foundation Exam
- Study Notes, Practice Exams and Tips
- Mobile Friendly ITIL® Course



Why Go With Thought Rock?
- The lowest price you’ll find for ITIL v3 foundation exam & training course
- Take your ITIL certification online exam & course from the comfort of your own home
- Training takes approximately 26 hours to be exam ready
Why Should You Get ITIL® Foundation Certified?
- Competitive advantage when applying to higher paying jobs or asking for a raise
- Improve your resource & risk management skills
- Provide a better quality of service for higher customer satisfaction
What You Will Learn
1
An understanding of IT Service Management from a Service Lifecycle perspective
2
Knowledge of the ITIL® terminology, structure and basic concepts
3
Ability to identify the core principles of ITIL® practices for service management
4
Explain the role, objectives and organizational structures of the service desk function
5
Understand how service automation assists with expediting service management processes
Volume Purchasers
Benefits of ITIL® managers buying from Thought Rock
- Discount for bulk purchases
- Monitor your employees progress through Thought Rocks course
- Course can be bought for a flat fee
- Employees will speak the recognized service management language
- Reducing Business IT costs & Improve recovery after disaster
- Capital One reported a 92% reduction in business-critical incidents*
- 86% of service managers believe their business could not easily manage without ITIL*
- VISA had a 75% reduction in time to resolve incidents*
Group Training Packages
Start saving on volume purchases, simply fill out the following form to learn more.