Presented by Kathleen Wilson from Microsoft Consulting Services Canada.
Cloud computing is an enticing model, promising a new level of flexibility in the form of pay-as-you-go, readily accessible, infinitely scalable IT services. Cloud Computing is basically the new black in IT.
Does moving to the cloud exclude the need for IT Service Management? No. In this brief 45 minute session Kathleen will share the journey to an IAAS private cloud, leading with Service Management first.
Key Learning Nuggets:
- Learn how Service Management and cloud computing fit together
- Learn best practices on how to move cloud computing forward in your organization