The ITIL Expert Qualification: Service Transition Certificate is a free-standing Qualification, but is also part of the ITIL intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in Service Management as documented in the ITIL Service publication.
Support Material – Workbook, Mock Exam, Exercises and Activities
Duration – 4 Days (including 11/2 Hour Proctored Certification Exam)
Prerequisite – ITIL v3 Foundation Certificate or v2 Foundation plus Bridge Certification