Delivering Customer Value by Outsourcing Your IT Services (Panel Discussion)

As government agencies become more reliant on outsourcing non-core functions such as IT infrastructure, they must address the challenge of maintaining delivery and support of these IT services to ensure mission alignment and regulatory compliance. Come listen to how several federal organizations leverage ITIL® to inform the target state management model of their IT transformations.

The participants in this panel are:

Ashley Culbertson (Booz Allen Hamilton)