On Location: Paris, Majorca, Prague … wherever you areCase Topic: ITIL is Everywhere - the power of the framework Eiffel Tower Think of Paris. When you walk through the streets or along the river what do you see? Hundreds of businesses, … [Read more...] about IT Service Management Around the World: Power of the ITIL Framework
On Location: Golden Circle Tour - Reykjavik, Iceland Case Topic: ITIL Guiding Principles - Progress Iteratively with Feedback - Collaborate Sun Voyager - Sculpture of Viking Longboat Iceland - the ancient land of fire and ice. The land of … [Read more...] about IT Service Management Around the World
On Location: Executive Strategy and Planning Retreat - Nowy Swiak, Warsaw, PolandCase Topic: ITIL 4 Foundations: Value Stream - Strategic Service Planning Headquarters - Warsaw, Poland. “Global Growth” is the theme for this year’s executive … [Read more...] about IT Service Management Around the World – Value Stream
On Location: Summer Wine Festival - Rheingau Region, Hochheim, GermanyCase Topic: ITIL Guiding Principles - Focus on Value: Start Where You Are The summer wine festival. It is a celebration of previous years successes. Everyone is enjoying the … [Read more...] about IT Service Management Around the World: ITIL Guiding Principles – Focus on Value – Start Where You Are
On Location: Salvaleon De Higuey, Dominican RepublicCase Topic: Simple Service Value Stream The idea of an all inclusive resort vacation. Everyone has visions of what that must be like… just picture it: blue sky, fluﬀy clouds, palm trees, … [Read more...] about IT Service Management Around the World – ITIL 4 Foundations: Simple Service Value Stream
On Location: Ypres, BelgiumCase Topic: ITIL 4 Foundations - How is it diﬀerent from ITIL 3 Foundations training is focussed on the key concepts and terminology of ITIL. The ITIL library is a collection of publications that document the best … [Read more...] about IT Service Management Around the World – ITIL 4 Foundations: How is it different from ITIL 3?