On Location: Summer Wine Festival – Rheingau Region, Hochheim, GermanyCase Topic: ITIL Guiding Principles – Focus on Value: Start Where You Are The summer wine festival. It is a celebration of previous years successes. Everyone is enjoying the bounty of past harvests while appreciating the health and progress visible on this year’s vines. Various vintners […]
ITIL 4
IT Service Management Around the World – ITIL 4 Foundations: Simple Service Value Stream
On Location: Salvaleon De Higuey, Dominican RepublicCase Topic: Simple Service Value Stream The idea of an all inclusive resort vacation. Everyone has visions of what that must be like… just picture it: blue sky, fluffy clouds, palm trees, golden beach, blue water and waves gently lapping at the sand. Now put yourself there. Leave the […]
IT Service Management Around the World – ITIL 4 Foundations: How is it different from ITIL 3?
On Location: Ypres, BelgiumCase Topic: ITIL 4 Foundations – How is it different from ITIL 3 Foundations training is focussed on the key concepts and terminology of ITIL. The ITIL library is a collection of publications that document the best practices for the management of IT enabled services. This ITIL framework provides guidance and a […]
