The Virtual Support Manager 2-day course is designed to train IT leaders and Managers on effective management of a remote service and support workforce. This innovative course material includes best practice terminology for the Virtual Support Team, process requirements for remote workforces, as well as Human Resources’ role in the Virtual Support Center. Course participants should expect to learn essential management concepts for developing and deploying a successful Virtual Support Center.
20 Valleywood Drive
To register for this course and arrange payment by invoice please email [email protected] or call 1-888-418-4230 ext 244.