If you are studying for the ITIL foundation exam, check out this sample of the ITIL foundation exam study guide PDF which will prepare you for success with helpful tips and info. Identifying key terms and definitions, the sample study guide will teach you about ITIL core lifecycle, ITIL processes, authority matrix, process vs. service owner, technology tools, and more. The sample ITIL foundation exam study guide PDF will also teach you all the core lifecycle stages like service strategy, service design, service transition, service operation and continual service improvement.
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