Why Thought Rock for ITIL 4?
100% Online course and exam
Convenient, accessible and interactive, our targeted online course is approved by PEOPLECERT and preferred by business leaders around the globe.
Highest Quality Course at the lowest package price
Thought Rock offers the best, most comprehensive training and ITIL Foundation certification exam online, at the most affordable price on the market.
Over 20,000 students worldwide have chosen Thought Rock ITIL Bundle
In just 8 years, over 20,000 individuals have chosen to attain their ITIL certifications through Thought Rock, not only for its unprecedented price, but also for the quality of resources it provides.
Benefits of ITIL 4 Certification
Global standard for Corporate IT jobs
There is no IT Service Management framework more widely recognized and valued than ITIL. This framework has been proven as highly beneficial and practical for any organization to achieve strategic objectives while reducing costs and risks. With ITIL Certification, your work will be recognized on a global level, and by the most powerful organizations.
Starting point for next level ITIL Certifications
ITIL improves your skill-set and support capabilities, enabling you to reach new levels of success.
Learn the language of IT process no matter where you work
Upon completion of the ITIL course, you will have a strong understanding of the key structures and practices of ITIL and will have developed a foundation of comprehension that simply cannot be attained anywhere else.
Thought Rock ITIL v4 Training Course
Thought Rock offers the best, most comprehensive accredited training and ITIL certification exam online, at the most affordable price on the market. Our course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).
At the end of this ITIL 4 Foundation course, you will have an understanding of the following:
- Key Concepts of Service Management
- The Seven Guiding Principles of ITIL 4
- The Four Dimensions of Service Management
- ITIL’s new Service Value Chain
- Activities of the Service Value Chain
- Understand 15 of the 34 ITIL practices with a focus on 7
Group Training Packages
We offer volume discounts for large teams of employees that need ITIL Foundation training. Request a volume discount.
Course Curriculum
Our 100% online distance education course consists of 9 Topics and 2 Practice Exams. This interactive program requires approximately 12 hours to complete.
- Topic 1 – Introduction – 25 mins
- Topic 2 – Understanding the Key Concepts of Service Management – 65 mins
- Topic 3 – ITIL Guiding Principles – 75 mins
- Topic 4 – The Four Dimensions of Service Management – 60 mins
- Topic 5 – Purpose and Components of the ITIL Service Value System – 25 mins
- Topic 6 – Activities of the Service Value Chain – 45 mins
- Topic 7 – ITIL Practices – 110 mins
- Topic 8 – Recap and Exam Practice – 120 mins
- Topic 9 – ITIL Certification Scheme – 7 mins
Take ITIL Exam Online at Any Time from Any Place
When you’re ready to write your exam, you must schedule a convenient day and time using our online scheduler. Your 60-minute exam will be supervised over live feed by a representative from our accrediting partner, PEOPLECERT. The results of your ITIL Certification Exam will be calculated immediately upon completion of the ITIL Online Certification.
