ITIL v5 Foundation eLearning+ Bundle

ITIL Foundation (Version 5)

Build a practical foundation in digital product and service management for today's complex, AI-enabled environments.

What you will learn

• Digital product and service management concepts.
• Value co-creation across providers, consumers, and stakeholders.
• The four dimensions of product and service management.
• The ITIL Value System, guiding principles, governance, and continual improvement.
• Product and service lifecycle management, value streams, and ITIL management practices.

Exam format

• 40 multiple-choice questions.
• 60 minutes.
• Closed book.
• 65% minimum passing score.
• Available in nine languages.

eLearning experience

• 9 hours of interactive content.
• Self-paced, bite-sized modules.
• Practical exercises, quizzes, and scenario-based case studies.
• Progress tracking, embedded glossary, and device-friendly access.

eLearning+ support

This complete package already includes the exam-support add-ons, including Mock Exam and Take2-style re-sit protection.

Exam essentials

• Official eBook for exam preparation and ongoing reference.
• Learning Resource Kit with Learner Workbook and Quick Reference Guide.
• Online exam voucher where included in the selected bundle.

What you get

• 9 hours interactive eLearning
• Online exam voucher
• Official Mock Exam
• Take2
• Official eBook
• Learning Resource Kit
• Auto-marked sample papers