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Webcast Followup > Growing the Help Desk into a Learning Desk
By contentadmin 1 week 2 days ago

ITIL Question Of The Day
By contentadmin 2 weeks 19 hours ago

Webcast Followup > "Purposeful Support Practices - A Pete Talks Event!"
By contentadmin 2 weeks 2 days ago

Upcoming Webcast - May 14, 2013 "Growing the Help Desk into a Learning Desk"
By contentadmin 4 weeks 18 hours ago

Webcast Followup > "Pete Talks" Business and Technology Trends That Will Change The Way We Work!
By contentadmin 6 weeks 2 days ago

Recent comments

Here's a website that has a who's online window
1 year 16 weeks ago

Great to see a comment! I agree...it all starts from the top.
1 year 45 weeks ago

Service Stategy and Service Design are key
1 year 45 weeks ago

That would be really useful
2 years 19 weeks ago

Photographer at the Party
2 years 29 weeks ago

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Webcast Follow Up > [Part 2] Building a Customer Satisfaction Survey that Drives Service Improvement!

Thu, 2013-01-24 08:32 — contentadmin

contentadmin's blog | Read more
Charles Cyna, itil, itsm, thought rock live, Webcast

Webcast Follow Up > [Part 1] Building a Customer Satisfaction Survey that Drives Service Improvement!

Tue, 2013-01-15 15:46 — contentadmin

View recorded webcast >>

contentadmin's blog | Read more
Charles Cyna, itil, itsm, thought rock live, Webcast

Webcast Follow Up > "Pete Talks: The Power of Metrics, Reporting and Storytelling with Malcolm Fry"

Wed, 2012-12-12 08:31 — contentadmin

contentadmin's blog | Read more
itil, itsm, Malcolm Fry, Pete Talks, Peter McGarahan, thought rock live, Webcast

Webcast Follow Up > "Why Good ITIL Implementations Go Bad"

Tue, 2012-12-04 12:34 — contentadmin

View recorded webcast >>

Download webcast slides from library >>

contentadmin's blog | Read more
itil, ITIL Implementation, itsm, Mike Hoevenaars, thought rock live, Webcast

Upcoming Webcast - Dec 04, 2012 "Why Good ITIL Implementations Go Bad"

Thu, 2012-11-15 11:11 — contentadmin

REGISTER HERE

Presented by Mike Hoevenaars, ITIL Consultant.

contentadmin's blog | Read more
itil, itsm, thought rock live, Webcast

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