On Location: Paris, Majorca, Prague … wherever you areCase Topic: ITIL is Everywhere - the power of the framework Eiffel Tower Think of Paris. When you walk through the streets or along the river what do you see? Hundreds of businesses, … [Read more...] about IT Service Management Around the World: Power of the ITIL Framework
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IT Service Management Around the World
On Location: Golden Circle Tour - Reykjavik, Iceland Case Topic: ITIL Guiding Principles - Progress Iteratively with Feedback - Collaborate Sun Voyager - Sculpture of Viking Longboat Iceland - the ancient land of fire and ice. The land of … [Read more...] about IT Service Management Around the World
IT Service Management Around the World – Value Stream
On Location: Executive Strategy and Planning Retreat - Nowy Swiak, Warsaw, PolandCase Topic: ITIL 4 Foundations: Value Stream - Strategic Service Planning Headquarters - Warsaw, Poland. “Global Growth” is the theme for this year’s executive … [Read more...] about IT Service Management Around the World – Value Stream
IT Service Management Around the World: ITIL Guiding Principles – Focus on Value – Start Where You Are
On Location: Summer Wine Festival - Rheingau Region, Hochheim, GermanyCase Topic: ITIL Guiding Principles - Focus on Value: Start Where You Are The summer wine festival. It is a celebration of previous years successes. Everyone is enjoying the … [Read more...] about IT Service Management Around the World: ITIL Guiding Principles – Focus on Value – Start Where You Are
IT Service Management Around the World – ITIL 4 Foundations: Simple Service Value Stream
On Location: Salvaleon De Higuey, Dominican RepublicCase Topic: Simple Service Value Stream The idea of an all inclusive resort vacation. Everyone has visions of what that must be like… just picture it: blue sky, fluffy clouds, palm trees, … [Read more...] about IT Service Management Around the World – ITIL 4 Foundations: Simple Service Value Stream
IT Service Management Around the World – ITIL 4 Foundations: How is it different from ITIL 3?
On Location: Ypres, BelgiumCase Topic: ITIL 4 Foundations - How is it different from ITIL 3 Foundations training is focussed on the key concepts and terminology of ITIL. The ITIL library is a collection of publications that document the best … [Read more...] about IT Service Management Around the World – ITIL 4 Foundations: How is it different from ITIL 3?
What is ITIL V3, and How Does it Differ from ITIL 2011?
Leading a generation of business owners, managers and entrepreneurs to achieve corporate objectives and maximize returns while minimizing risk, ITIL, or the Information Technology Infrastructure Library, is quite simply the most widely recognized and … [Read more...] about What is ITIL V3, and How Does it Differ from ITIL 2011?
What is ITIL CSI (Continual Service Improvement)?
The ITIL Service Lifecycle divides the ITIL service management framework into five distinct stages that assist business leaders in determining the ideal approach to designing, delivering, managing, and improving how IT is used within their … [Read more...] about What is ITIL CSI (Continual Service Improvement)?
What is ITIL Service Operation?
The ITIL Service Lifecycle divides the ITIL service management framework into five distinct stages that aide in determining the most ideal approach to designing, delivering, managing, and improving how IT is used within any organization. The ITIL … [Read more...] about What is ITIL Service Operation?
What is ITIL Service Transition?
The ITIL Service Lifecycle divides the ITIL service management framework into five distinct stages that supports an organization in determining the most ideal approach to designing, delivering, managing, and improving how their IT services are used. … [Read more...] about What is ITIL Service Transition?