Tuesday August 24, 2010
12:00PM – 12:45PM EST
“The goal of ITSCM is to support the overall business continuity process by ensuring the required IT technical and facilities can be resumed within required and agreed business timescales.”
This definition is something we would like to strive for and achieve, however, service continuity is one of the first areas that is cut from organizations budgets. It is not until a significant event occurs is it realized what value a good ITSCM practice brings to an organization.
Even in times of economic downturn, organizations can’t afford not to invest in some type of ITSCM practice. This presentation will focus on how to create an effective lean ITSCM practice that will support and align the business continuity program.
Gain an understanding of the goal of service continuity and the roles & responsibilities of SCM
How to create a strategy and road map of a SCM practice
Understanding of a service model and how it drives SCM
What is a lien Business Impact Analysis and how to conduct a lien BIA
Implementation of a lien SCM practice, including the use of a continuity template. What should be included in the template to make it value added
Building the SCM governance
How to sustain the SCM practice