Release Management is often an after-thought to Change Management. Do we really need it? Why not implement a Change Management process and call it a day?! This presentation looks into the Release and Deployment Management process to uncover it’s position in the ITIL framework.
Key Learning Nuggets:
- What is Release and Deployment Management (RADM)
- How are Releases and Changes related
- Where does RADM fit into the ITIL Lifecycle