Presented by John Towsley, CEO MindMuze
Join John Towsley, CEO of innovative eLearning solution provider MindMuze as he presents on how organizations can effectively use social media to train employees. Drawing from case studies, John will discuss how organizations are leveraging social media for training and support and the potential for use in ITSM.
Key Take Aways:
- What is “Social Media”
- Case study examples of use
- Potential uses and impact on ITSM