ITIL, or the Information Technology Infrastructure Library, is the internationally recognized, qualifications-based program preferred by business leaders worldwide. The five ITIL certification levels within the most current ITIL V4 framework─ Foundation, Practitioner, Intermediate, Expert and Master─are tailored to the requirements of today’s IT professionals as well as to the needs of their clients, and are specifically designed to help employers meet corporate objectives in a dynamic and competitive marketplace.
Initially developed by the UK government in response to an increased demand for e-communication systems and the growing popularity of computer-based data management technology in the 1980s, the ITIL certification program, now owned by AXELOS, continues to set the standard for both public and private sector IT service delivery today.
Entry level certification designed to provide a comprehensive overview of the ITIL service management life cycle and best practices. Ideally suited to the IT professional seeking an introduction to ITIL principles for business, ITIL Foundation study requires no prior coursework, ITIL certification levels or experience.
Translate words into action with ITIL Practitioner, a complementary program offering a practical approach toward Continual Service Improvement. Available to those applicants who have achieved a passing grade in the ITIL Foundation course, Practitioner training is not required in order to write the ITIL Intermediate exam but offers credit toward more advanced ITIL certification levels.
Open to candidates who have successfully completed ITIL Foundation, this Intermediate stage provides the modern IT professional with an in-depth look at Service Lifecycle and Service Capability. Since these topics are covered as separate, stand-alone modules focused respectively on issues related to management and technology, interested parties may choose to undertake one or both of the ITIL Intermediate offerings delivered by an accredited training organization.
Available to applicants possessing at least 17 total credits from Foundation and Intermediate ITIL certification levels, having met or exceeded the requirements for the Foundation course, and who have also achieved a passing grade for the Managing Across the Lifecycle (MALC) exam for a combined minimum entry requirement of 22 points.
The final piece of the puzzle, a Master certificate is reserved for those dedicated IT professionals who have completed all prerequisite ITIL certification levels and aim to achieve the highest degree of recognition for their superior knowledge and understanding of IT best practices and service management design.
The Thought Rock Online ITIL Certification Program
Get ITIL certified on your own time, and your own terms with the Thought Rock ITIL V4 Foundation training and examination bundle, delivered 100% online. Created in partnership with PeopleCert, an examination institute offering accreditation for professional qualifications not limited to ITIL certification levels, this exclusive program is designed to cover the fundamentals of IT service management and technology through a unique, interactive and user-friendly multimedia format.
Your Thought Rock package includes comprehensive course material, study notes and test-taking tips, as well as two practice ITIL exams and access to your final assessment required for certification. Online Foundation level ITIL exams scheduled with a Thought Rock user ID are administered by PeopleCert, and may be attempted from virtually anywhere in the world.