The ITIL Service Lifecycle divides the ITIL service management framework into five distinct stages that aide in determining the most ideal approach to designing, delivering, managing, and improving how IT is used within any organization. The ITIL … [Read more...] about What is ITIL Service Strategy?
ITIL, the highly recognized acronym for Information Technology Infrastructure Library, defines the set of best practices for IT Service Management. ITIL is one of the most widely recognized and valued IT Service Management frameworks, and focuses on … [Read more...] about What is the ITIL Service Lifecycle?
What is ITSM? How is ITSM related to ITIL? And how can I ensure that my organization has the best-trained professionals in ITIL Service Management? These are very common questions that can be addressed with some straightforward answers. To start, … [Read more...] about What is ITSM?
What Is ITIL Foundation? ITIL Foundation is the first of five ITIL certification standards - Foundation, Practitioner, Intermediate, Expert and Master - developed under the trademark of Axelos Limited. ITIL Foundation training requires no … [Read more...] about The Top 3 Benefits of ITIL Foundation Certification
Shape the future of your company with the fundamentals offered only by the world’s foremost authority on IT service standards, when you complete ITIL training online. ITIL, or the Information Technology Infrastructure Library, introduces the … [Read more...] about How to Get ITIL Certification Online
ITIL gets results. Delivering efficient, cost-effective solutions for better risk management and customer service, the benefits of ITIL are internationally recognized and always in demand. With its holistic view of the IT service lifecycle, from … [Read more...] about Top 5 Benefits of ITIL
ITIL, or the Information Technology Infrastructure Library, is the internationally recognized, qualifications-based program preferred by business leaders worldwide. The five ITIL certification levels within the most current ITIL V4 framework─ … [Read more...] about ITIL Certification Levels
In today's competitive and increasingly borderless digital economy, more companies are choosing to hire IT specialists who meet or exceed current international ITIL certification requirements. As a result, many forward-thinking operations have … [Read more...] about ITIL Certification Requirements
Enjoy a 45 min recorded webcast on change and release management. Presented by Mark Sherry, Partner at Stroma Service Consulting Inc., we examine the pragmatics associated with Change and Release being separate processes and also combining both … [Read more...] about Webinar: Change and Release Management On Demand
In this on-demand webcast, ITIL Consultant Mike Hoevenaars, examines what appears to be two separate forces that will put ITIL implementations at risk, and contribute to failures. These are the dynamics of the project, which has a temporary state, … [Read more...] about Webinar: Why Good ITIL Implementations Go Bad